Dear Agency Worker,

Important: Posted/Hand Delivered Timesheets – Easter & May 2020 Bank Holiday Timesheet Deadlines

Please take note of our updated, albeit temporary, policies regarding how COVID-19 will affect the submission and payment schedule of your timesheets, and how we send you your payslips.

The BNA & A24 Group is committed to mitigating any risks between all our members of staff, while still maintaining an efficient payment schedule to ensure as much as we can that you are still getting paid on time during this difficult period.

As advised by the government, we are enforcing a work from home policy for our payroll office, we foresee issues with posted timesheets and with hand delivered timesheets where we may not have the staff in the office to process physical timesheets - this will invariably delay payment for an indeterminate time period.

If you post timesheets, we would like to request you to email timesheets to us instead:

• Please scan clear copies of your timesheet and email them to wages@a24group.com before 12PM on Mondays.

• If the copies are not clear, we will contact you to ask you to re-scan and resend until we get clear copies.

• If we are unable to obtain clear copies, we will ask you to post in the timesheets to us as long as a full lock-down is not in place which would prevent you and us from leaving our homes.

Payslips

• If we normally post your payslips, we cannot guarantee continuity of this. Please therefore let us know your email address so we can continue to send you your payslips.

Please take note of the following timesheet submission deadlines and our phone call opening hours to ensure we can pay you promptly during the upcoming 2020 Good Friday, Easter Monday and May Bank Holiday periods.

Due to COVID-19 (as per above note) – PLEASE MAKE SURE THAT YOUR TIMESHEETS ARE EMAILED TO wages@a24group.com

Timesheet Submission Deadlines and Our Phone Call Opening Hours

Bank Holiday Deadlines – Good Friday and Easter Monday 2020

Payroll Queries – Phone Line Opening Hours:

Bank Holiday Deadlines – May 2020

Payroll Queries – Phone Line Opening Hours:

Sincere Regards,

The BNA Payroll Team