British Nursing Association

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Agency Staff Payment Processes Over Bank Holidays

For the upcoming Christmas and New Year bank holiday periods we have made some changes to our timesheet submission deadline and phone call opening hours. Therefore, please make sure your timesheets arrive at the head office either by post to 92-96 Lind Road, Sutton, SM1 4PL or by email to: wages@a24group.com by the following dates and times 

Bank Holiday Payment Process Deadlines 2023 

Please note, that due to the bank holidays, there are changes to the normal timesheet submission deadlines: 

Christmas period 

Midday Thursday 21st December for weekending 24/12/2023 to ensure payment on Friday 29th December 2023.  

New Year period  

Midday Friday 29th December for weekending 31/12/2023 to ensure payment on Friday 5 th January 2024.  

We will be back to the normal deadline (Monday midday) from weekending 07/01/2024 

Payroll Payment Processes Phone Trading Hours  

Payroll phone line opening hours are as follows:  

Opening Hours

09:00-15:00 

CLOSED 

CLOSED 

CLOSED 

CLOSED 

09:00-15:00 

CLOSED 

CLOSED 

09:00-15:00 

CLOSED 

Date and Day

Thursday 21st December 2023

Friday 22nd December 2023

Monday 25th December2023

Tuesday 26th December 2023 

Wednesday 27th December 2023 

Thursday 28th December 2023 

Friday 29th December 2023 

Monday 1st January 2024 

Tuesday 2nd January 2024 

Wednesday 3rd January 2024 

We will be back to normal opening hours from Thursday the 4th January 2024.

(Monday, Tuesday, Thursday 09:00 to 17:00, Friday 09:00 to 16:00 & closed on Wednesday).  

Please note that the bank holiday hours and rates can be different for each client, we strongly suggest that you double-check with your consultant to ensure you are aware of when you will be paid the bank holiday rate. Thank you and all the best for the upcoming Holiday period 

Agency Staff Payment Processes 

Did you know that staff who register to work with us get weekly payments directly into their UK based bank account. In addition to this, they also gain access to training solutions and so much more.  

Not a registered staff member? Register to work via Staffshift today, and gain access to all of the A24Group Nursing Agencies Shifts! 

Need more help? 

UK Payroll Process Explained 

Where can I find my timesheets